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Bready_To_Toast's avatar
2 years ago

"This game will not run in a virtual enviroment" Error

Apparently this seems to be a common issue with Surface devices and using the EA Launcher, im trying to play PvZ 1, and Dead Space for nostalgias sake but every time I try to run the game I just keep getting the same issue over and over "This game will not run in a virtual enviroment" its super frustrating because I am very obviously not running a virtual envrioment, I've tried running with administrator control, tried running forced 800x600 mode, tried running compatibility mode in windows XP, Vista, and 7 the game just will. not. run. I'm at my wits end and just want to play the game, this seems like a widespread issue with the EA Launcher itself as not only are there multiple threads about this exact issue all over these forums and google, but I myself vividly remember this game running back when I had the origin launcher, it seems like the EA Launcher is not passing some sort of anti-piracy check or is bugging out in some way

System Specs:

Surface Laptop 5
i7-1255U, 32GB RAM, 1TB SSD, 15" Screen, Windows 11.

1 Reply

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @Bready_To_Toast,

    Just checking: are you getting this error for just a few games, or all the games you're trying to play?

    On a side note, I have a feeling this might be due to your machine's specs rather than Windows itself. For instance, the system requirements for Dead Space include needing a dedicated graphics card in addition to your CPU.

    You could try the following steps:

    Disable Hyper-V

    Hyper-V is Microsoft's virtualization technology and could potentially cause the game to think it's running in a virtual environment.

    1. Go to Control Panel > Programs > Turn Windows features on or off.
    2. Uncheck Hyper-V and restart your device.

    Check for Third-Party Virtualization Software

    Ensure that any third-party virtualization software (e.g., VMware, VirtualBox) is not running or conflicting with the game.

    • Close any virtualization software and services running in the background.

    Hope this helps!

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