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SOLUTION: Guys I had the same issue I had been trying for hours and even tried to contact EA and epic games but nothing worked. I bought FIFA 23 from epic games got the same issue. What worked for me was I made a new EA account with the same email as my epic games email (previously i was using different emails for both accounts) and it worked. For those who tried everything but nothing worked, give this a try.
- EA_Shepard3 years ago
Community Manager
@Kartik20233 wrote:
SOLUTION: Guys I had the same issue I had been trying for hours and even tried to contact EA and epic games but nothing worked. I bought FIFA 23 from epic games got the same issue. What worked for me was I made a new EA account with the same email as my epic games email (previously i was using different emails for both accounts) and it worked. For those who tried everything but nothing worked, give this a try.
Thank you for the info on this one. Will certainly pass along that info for you so we can take a look deeper into that one.
- 3 years ago
I have the same problem with Jedi Survivor also bought on epic games. I tried every solution there is on the Internet and it is still not working. Is it going to be fixed soon or are we supposed to search for the solution by ourselves?
- 3 years ago@slattpbcarti I had this problem too, I changed the password, changed my email, created new account, contacted EA live chat to check if my steam is linked to any accounts that I don't remember but still same problem.
the EA live chat agent was looking for my steam account through nickname which was weird cause you usually link accounts through id but still they couldn't find any.
so I changed my steam nickname just for a go and it worked and I was mad
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