Forum Discussion

jennaafur's avatar
2 years ago

Transitioning from PC to Mac

Hey! So I'm a very big Sims 4 player and I just transitioned from my PC to using exclusively my Macbook air. When I went to download the sims 4 it said it was "only for windows" so I downloaded EA and downloaded the Sims 4 base game. I now realize that my extension packs are ALL gone even though I have been using them forever. I wasn't going to use all of the extension packs possibly just one or two but I was surprised that it says I only have the base game as I don't want to spend the money to repay for all of these extension packs. ANY advice will be helpful since I have no clue what to do.

1 Reply

  • @jennaafur  Do the packs say "only for Windows" as well, or do they not appear as owned at all in your game library?  Do you see the purchases listed in your Order History on ea.com?  If not, did you buy them from EA (the website, Origin, etc.), or from Steam or Epic?

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,008 PostsLatest Activity: 11 days ago