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Aulaura68's avatar
Aulaura68
New Novice
5 months ago

Unable to buy “Business and Hobbys” pack due to display problem

Hello, I have a problem with the Business & Leisure pack in The Sims 4. I haven't bought it yet, but normally, when you don't own a pack, the world that comes with it always appears in the game, gra...
pc
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
5 months ago

Heya Aulaura68 

Let's make sure your mods are fully removed, as well as deleting your localthumbcache.package. Once you've done that, test the game and let me know if you're still seeing this. 

  • Aulaura68's avatar
    Aulaura68
    New Novice
    5 months ago

    hello, thank you for your reply. however i've already tried several times what you told me to do but nothing changes.

    • EA_Cade's avatar
      EA_Cade
      Icon for Community Manager rankCommunity Manager
      5 months ago

      Heya Aulaura68 

      Are you able to purchase the pack directly through the platform you play on (EPIC, EA app, Steam)?

      • Aulaura68's avatar
        Aulaura68
        New Novice
        5 months ago

        Hi. I was planning to buy the pack from instant gaming to benefit from a discount.

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