WHATS HAPPENING??

This has been happening the past couple of times I try opening the app. Where it won’t connect to “online mode”. Strictly will not. I only play The Sims 4 so it’s not a BIG deal, I can play offline. BUT! I have made sure I am connected to WiFi and I haven’t ever had issues like this in the past. Is this just me? Or is anyone else having issues? I have even tried going into the game to connect that way and it just won’t let me. HELP!