Unable to connect to ea server

Hi 

I have had this problem with 2 games. the sims (cant go online ) and now i pusched split fiction and i get that i  cant play becuse it cant connect to eas servers.
 When i exit the games my EA app i disconnected and my wifi on my ps is off.. i re connect it and same happens when i try the games agian. ehen i tried it on steam it works fine. 
when i use my hotspot frome my phone it works, i have had it guys from my internet provider thet says it is a ea problem. so how do i fix it?

Split fiction gave me an errror code 102-40050000