Forum Discussion

KazutoOsamu's avatar
5 years ago

Unable to download anything after uninstalling everything

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 23/03/21
Summarize your bug I uninstalled three games: Star Wars Fallen Order, Sims 4 and Star Wars battlefront 2 in my own way which was removing and deleting every file about it. Now I cannot download anything?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Delete every file and then try and download a game
What happens when the bug occurs? Just loading circle and nothing happens
What do you expect to see? Asks where to download and click another button to download.

Fix this please I can't use this platform because nothing works!

2 Replies

  • @EA_Barry Barry, I've tried that several times to avail. I've tried
    almost everything: Reinstall EA Desktop, Clear cache, restart my laptop. Do you have any other ideas?

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