Forum Discussion

ZeroMercuri's avatar
3 years ago

Unable to Download Games / EA App Says no Internet When There is Internet

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) b38e25f5-51e3-4bb0-9f82-c2ed030814ae
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 11.04.23 14:25
Summarize your bug Trying to download any game through the EA App results in a "EA App couldn't connect to the internet" after a short while. Download starts okay but then the ETA increases hilariously until it says it'll take 28910201 hours to download and then it errors with a "No internet" message even though I'm very clearly still on the internet.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Log into the EA App. Download any game (I was downloading Jedi Fallen Order)
What happens when the bug occurs? A message appears "The EA app couldn't connect to the internet"
What do you expect to see? I expect my game to download.

Could I get a Steam key for Jedi Fallen Order?  I clearly already own the game and I just want to play it on a platform that actually works.  Thank you.

1 Reply

  • I cant even login:

    It says "Connection temporary unavailable" since I was FORCED to swich to this * app!!

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,088 PostsLatest Activity: 27 minutes ago