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TBP71_S15's avatar
TBP71_S15
3 years ago
Solved

Unable to download NFS Unbound on the EA app

I've bought the Palace Edition for NFS Unbound, tried to pre-load it and sadly it fails all the time. And I don't know why tbh.
bug
mac
pc
  • TBP71_S15's avatar
    TBP71_S15
    3 years ago

    Hey guys I found out what the issue was on my side!

    I decided to take a look at the order history section on the account settings page and noticed that the order status said: Processing...

    Then I went ahead and talked with a agent on the EA Help page, didn't help with the issue but then an idea came to mind.

    I remembered changing the payment method from credit card to PayPal whenever I couldn't finish a payment for things like currency in other games.

    I decided to try it after getting a refund and then preordered the game again... And it worked! I can finally play NFS Unbound.

flexfreda's avatar
flexfreda
3 years ago

hi, I’ve been having the same problem and have not found a solution yet, I can’t download unbound in any way but I easily installed other games yesterday, It’s kind of disappointing to have these problems after waiting 3 years for this game

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago
@flexfreda Wanted to confirm if this is still happening? If so to check what region are you in?

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