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You can download it directly here https://www.ea.com/en-ca/ea-app
Can you confirm the username you're using? I will check your game library from our side. If you check your email you should see invoices / reciepts for purchasing these games in the past. That might help confirm you are logging into the right account.
The Username is correct. I was able to access my profile page to view my personal information. Also, I am receiving email notifications regarding me "ranking up" in the system. The game was purchased as a Game Disc set and is currently unavailable, as I did not need the discs to play previously while using the EA app.
- SansGelatine7 months ago
EA app Team
Hi @JakeHowarth77 When looking at the backend, I see you have access to a number of games including Sim City. I would expect when you run EA app these appear in your Library. From here you can download and play them.
Is the issue you're stuck with downloading and installing EA app? The link I posted above does not work for you? Can you explain the problem further? Thank you
- 7 months ago
So, when I select "Download for Windows" and open the file it takes me to the Microsoft store. I cannot find EA or anything to do with EA in the Microsoft store. I have switched out of "S Mode" and still cannot find anything related to EA. Am I missing a step?
- SansGelatine7 months ago
EA app Team
@JakeHowarth77 Here is the direct link to download the latest version of EA app.
https://origin-a.akamaihd.net/EA-Desktop-Client-Download/installer-releases/EAappInstaller.exe
When you download and run that, it should begin installing EA app.
I'm afraid I don't know what "S Mode" means.
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