Forum Discussion
EA_cuervo
Community Manager
1 year agoHey there,
To fix this, I suggest uninstalling the EA app using Ccleaner, restarting your device, and trying a fresh install again.
To delete the old files, you can try using CCleaner to clear out issues and errors.
For instructions on how to use Ccleaner to uninstall apps, click here.
While we suggest using CCleaner, EA does not provide user support for this program–use it at your own risk. Please follow any installation guides straight from CCleaner when installing and performing program set-up. You can find help on CCleaner’s support page.