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hopey567xbox's avatar
hopey567xbox
5 years ago

Unable to launch game after downloading issues

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 5627e29b-e294-48c6-ac15-c70c58077b63 Which client functionality are you experiencing thi...
bug
mac
pc
EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
5 years ago

Hi @hopey567xbox,

I'm sorry to hear that but luckily I have some troubleshooting steps for you:

  1. Use the App Recovery tool through Start > EA > App Recovery > Clear Cache.
  2. Launch EA Desktop as an administrator.

Could you give this a go and let me know if it is working?

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