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wattsdp's avatar
wattsdp
2 years ago

Unable to Launch the Sims 4 from the EA App or Steam

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 2d708412-bc8c-474b-9ab0-a5d3a6d12550 Which client functionality are you experiencing thi...
bug
mac
pc
EA_Poppy's avatar
EA_Poppy
Icon for Community Manager rankCommunity Manager
2 years ago

@wattsdp, yes, the steps mentioned in the article are also helpful for issues with launching a game.

I'm glad to hear it has helped when launching the app as admin. This usually can fix issues so, hopefully, there shouldn't be any further issues.

But let us know if there should be any errors further down the line.

-Poppy

wattsdp's avatar
wattsdp
2 years ago

Ok an update on this.  After rebooting the system the game is back to not launching when it tell it to.  EA App is still set to run as admin.  Any other thoughts?

  • wattsdp's avatar
    wattsdp
    2 years ago

    ok found out that I need to have family view in steam disabled before it works, even though the game is approved for use in family view.

    • EA_Poppy's avatar
      EA_Poppy
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Great, thanks for the update, @wattsdp! I'm glad to hear you figured it out and thanks for sharing what helped! 🙂

      -Poppy

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