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souravissme's avatar
souravissme
3 years ago
Solved

Unable to play purchased game. Getting Error Message "There was a slight hiccup"

I have valid EA account and purchased FIFA 22. It was working nice. But suddenly while trying to play the game, getting an error "This title may have been downloaded to your device by another user wh...
bug
mac
pc
  • EA_Darko's avatar
    EA_Darko
    3 years ago
    Hey all, if seeing this issue you can generally fix it by starting to download any free EA game such as Apex Legends. Once the download has started stop it and then try your other games.

    Darko
eleman09's avatar
eleman09
3 years ago

Command and Conquer Remastered asks to be downloaded again after working fine the last 3-4 days.  Fails download even after reboot and retry.  Any ideas ?

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @eleman09 on what platform are you seeing the issue and can you share the error message you see?

Darko 

  • eleman09's avatar
    eleman09
    3 years ago

    Hiya.

    Been over 20 years since played C&C so bit rusty on the technical side but I'll try and answer as best I can.  I'm using the EA Play (Beta) platform running under Windows 10.  Doesn't seem to recognise that I have already downloaded the game so asks me to download again and when start download it almost immediately gives the error message "There was a slight hiccup and we couldn't finish installing Command and Conquer Remastered Collection.  Restart your PC and try again.  I last played the game 2 days ago as I'm typing this I realise that Windows updated on my desktop last night so that might be the root cause of the problem.  Any ideas on what to try would be much appreciated.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Hey @eleman09 can you try downloading APEX Legends, once the download has started can you stop it and then try C&C again.

      Darko 

      • eleman09's avatar
        eleman09
        3 years ago

        Hi EA_Darko

        Many thanks the game is now working again - thank you very much.

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