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souravissme's avatar
souravissme
4 years ago
Solved

Unable to play purchased game. Getting Error Message "There was a slight hiccup"

I have valid EA account and purchased FIFA 22. It was working nice. But suddenly while trying to play the game, getting an error "This title may have been downloaded to your device by another user wh...
bug
mac
pc
  • EA_Darko's avatar
    EA_Darko
    4 years ago
    Hey all, if seeing this issue you can generally fix it by starting to download any free EA game such as Apex Legends. Once the download has started stop it and then try your other games.

    Darko
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago
Hey all, if seeing this issue you can generally fix it by starting to download any free EA game such as Apex Legends. Once the download has started stop it and then try your other games.

Darko
Andrewpeasey's avatar
Andrewpeasey
4 years ago

i love you, you sexy beast

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey all, the team are aware of the issue and working on it. 

    As the EA App is still in beta things like this can pop up and while it's not ideal at least the workaround works.

    Darko 

    • jocogeek72's avatar
      jocogeek72
      4 years ago

      I was having issues as everyone else has stated before. I was able to get into my games again by logging out of the EA BETA app then logging in with my EA ID vs a linked XBox account.

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        4 years ago

        That's great to hear @jocogeek72.


        Darko 

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