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@EA_Leeuw Trying to install in another directory shows the error
@Budgie7455880, alright so you can try my method because your C drive doesn't have enough free space? Hmm, that's unfortunate. Regarding the "There was a slight hiccup and we couldn't finish installing" message, this is indeed something that our team is investigating. It all could be related.
Would it maybe be possible to post an EA Desktop Error Report to help the teams with their investigation regarding this error message?
https://help.ea.com/en/help/ea/ea-desktop/run-error-report/
In the meantime; unfortunately, I think that there's isn't a workaround for the specific issue that you're facing at the moment. The best thing you can do in this case is to manually remove the game from your PC and see if you can install it again.
- 4 years ago@EA_Leeuw I remove a program from C:drive to try your method. It gives me the same "slight hiccup error"
- 4 years ago
@EA_LeeuwHow to post the error report?
- EA_Leeuw4 years ago
Community Manager
@Budgie7455880 wrote:
@EA_LeeuwHow to post the error report?
@Budgie7455880, please take a look at https://help.ea.com/en/help/ea/ea-desktop/run-error-report/. It's about the Error Report ID.
- EA_Leeuw4 years ago
Community Manager
@Longstriderobinn @Budgie7455880, when you have enough drive space available, can you please try the following?
I have heard that this workaround might work for some:
- When in the EA Desktop app, search for Apex Legends and try to download the game- When it's downloading/installing, cancel the process
- Try to download the game that you initially wanted to download to see if you still get the issue
- 4 years ago@EA_Leeuw Indeed, this fixed the problem. I can now see that the old games in other drives can be played as well without the need downloading again. Thanks a lot.
- 4 years ago@EA_Leeuw Thank you that method just worked perfectly 🙂
- 4 years ago@EA_Leeuw 谢谢,这个方法对我有用
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