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souravissme's avatar
souravissme
4 years ago
Solved

Unable to play purchased game. Getting Error Message "There was a slight hiccup"

I have valid EA account and purchased FIFA 22. It was working nice. But suddenly while trying to play the game, getting an error "This title may have been downloaded to your device by another user wh...
bug
mac
pc
  • EA_Darko's avatar
    EA_Darko
    4 years ago
    Hey all, if seeing this issue you can generally fix it by starting to download any free EA game such as Apex Legends. Once the download has started stop it and then try your other games.

    Darko
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @DadVader63914,

I've seen this pop up a couple times recently. Can you try starting the download on a free-to-play title like Apex Legends? 

You don't need to let the download complete, but starting the download on a free title before canceling it and then trying to re-install one of the games from your library should help out.

Let me know how that goes if you get a chance to try it out!

DadVader63914's avatar
DadVader63914
4 years ago

Worked like a charm..... they need to fix these bugs though!

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @DadVader63914 

    It's definitely been passed along! 👍

    Thanks for the update, glad to hear that did the trick!

    • k0sek1337's avatar
      k0sek1337
      4 years ago

      Also did the trick for me, thanks

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