Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 15/03/22
Summarize your bug On Windows 11, using Xbox Game Pass signin, I click download on any game and get the error: Unable to install: There was a slight hiccup and we couldnt finish installing Need for Speed. Restart your PC and try again. Have tried all the suggestions on this forum including deleting reinstalling the app, downloading to a different drive, launching the app with admin permission and reducing the user access control settings as listed herehttps://help.ea.com/en/help/ea/ea-desktop/troubleshoot-game-download-install-load-issues/ However, nothing works and I still cannot downlaod.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try downloading
What happens when the bug occurs? error message
What do you expect to see? download in progress
On Windows 11, using Xbox Game Pass signin, I click download on any game and get the error: Unable to install: There was a slight hiccup and we couldnt finish installing Need for Speed. Restart your PC and try again. Have tried all the suggestions on this forum including deleting reinstalling the app, downloading to a different drive, launching the app with admin permission and reducing the user access control settings as listed herehttps://help.ea.com/en/help/ea/ea-desktop/troubleshoot-game-download-install-load-issues/ However, nothing works and I still cannot downlaod.
Problem is with McAfee Firewall, My Network Connections, Network, select your Network Name and set Network Type HOME, NOT PUBLIC.
