Forum Discussion

Taksicizzet's avatar
Taksicizzet
5 months ago

Unable to Purchase FC 25 While Subscribed to EA Play Pro

Hello, I am currently an EA Play Pro subscriber with access to FC 25 as part of my subscription. However, I noticed that FC 25 is currently on sale, and I would like to purchase it permanently. Unfo...
pc
technical issues
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
5 months ago

Hey @Taksicizzet,

What problem are you having when you try to buy the game exactly? Are you getting an error message? If so, what does it say?

  • Taksicizzet's avatar
    Taksicizzet
    5 months ago

    Hi,

    In the EA app, I was unable to add the game to my cart. On the website, after clicking the "Continue to Checkout" button, nothing happens.

    • EA_QueenBee's avatar
      EA_QueenBee
      Icon for Community Manager rankCommunity Manager
      5 months ago
      @Taksicizzet,

      I'm not having any issues on the website or via the app on my end, which is strange.

      If you try to add it to your cart via the app, what happens?
  • 470d2a12808d3b14's avatar
    470d2a12808d3b14
    Rising Newcomer
    5 days ago

    So I'm having a problem where I got the 10 hour free trial and played only 5 hours of it and it's saying my ea play subscription status is invalid, I don't know what to do and now I'm sta here without being able to play, it's unacceptable and I will no longer be getting any ea games if this continues, please fix it

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