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Taksicizzet's avatar
Taksicizzet
5 months ago

Unable to Purchase FC 25 While Subscribed to EA Play Pro

Hello, I am currently an EA Play Pro subscriber with access to FC 25 as part of my subscription. However, I noticed that FC 25 is currently on sale, and I would like to purchase it permanently. Unfo...
pc
technical issues
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
5 months ago

Hey @Taksicizzet,

What problem are you having when you try to buy the game exactly? Are you getting an error message? If so, what does it say?

Taksicizzet's avatar
Taksicizzet
5 months ago

Hi,

In the EA app, I was unable to add the game to my cart. On the website, after clicking the "Continue to Checkout" button, nothing happens.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    5 months ago
    @Taksicizzet,

    I'm not having any issues on the website or via the app on my end, which is strange.

    If you try to add it to your cart via the app, what happens?

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