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SunSparked's avatar
SunSparked
New Rookie
1 month ago
Solved

Unable to redeem coupon from Sims survey?

Not sure what I'm doing wrong. The EA app keeps saying "Your order could not be completed". Is it a server issue or am I trying to redeem my code in the wrong place?
  • EA_Cath's avatar
    EA_Cath
    1 month ago

    Have you tried to use the code while making a purchase? I believe the code is for a $5 discount whenever you want to buy a Sims pack, so it may need to be used while you're trying to purchase a pack, and not as a regular game code 🤔

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