Forum Discussion

ChorusOfOne's avatar
ChorusOfOne
Seasoned Newcomer
12 hours ago

Uninstalling EA App Uninstalls All Games on Same Drive

Hi there, apologies if this is a repeat gripe, but I'm not finding anything matching my experience, so here goes.

I install my game clients and game installs on a secondary D:\ drive, it's a physical second drive.

First issue, just to get the EA app to install to a drive or directory other than the default C:\Program Files (x86) directory, I found a command line that needs to be executed before running the install file - Without it, even if I choose a different drive/path during the installation process, it still forces itself to the default directory that it predetermines. I'm assuming this issue (like others, see below) has never been fixed, so I continue to use it when installing the app itself.

But the second issue, which goes well beyond frustrating - When I try to uninstall the EA app for whatever reason, it literally deletes EVERYTHING on the D:\ drive, including the install directories and files for other game clients (Steam, GOG, Ubisoft Connect, Epic Games, Battle.net, etc.) as well as any other games I may have installed at the time from those other game clients. Just to be clear - It's not uninstalling all of this other stuff not related to the EA app, but stright up deletes everything on the drive.

I'm then left with a huge mess to clean up, including "officially" manually uninstalling whatever was left behind from the game clients and games through the Windows control panel (which often times doesn't really work because the install directories can't be found), as well as manually cleaning up any save/config files that were left behind in the appdata folder under my profile, broken shortcuts, etc. and then have to totally re-download and reinstall everything from scratch.

The first time this happened maybe a year or so ago, the EA app was forcing me to download an update for itself, the update failed for whatever unknown reason, and I couldn't get back into it, just got errors every time I tried to launch it and had no choice but to uninstall/reinstall the app.

Now it just happened again, was trying to do some cleanup on the drive. Figured I'd take the chance on uninstalling/reinstalling, they surely fixed this issue, right? I can't be the only person experiencing this, right? Lo and behold, this is still a problem, and it happened again. This is really a totally unnecessary aggravation when I've got 1 1/2 to 2 TB in games installed on the drive and it literally takes everything else down with it.

Just wondering if anyone else has experienced this and/or knows of any fixes to avoid it from happening. Otherwise, I'm just staying away from this app and will not use it anymore, thankfully I don't need it for much beyond Dead Space 2023 and the Mass Effect games. Just sucks if I would ever want to play those again...

No RepliesBe the first to reply

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 10 hours ago
8,740 Posts