Was Banned from purchasing
My friend finally got a computer that could run the sims, so she set up an account and then bought almost all of the expansions,
a few days later she was banned for breach of terms of use, she only played it for a couple of days, never used any CC, when she tried to appeal the ban, it was rejected, but i cant find anything she could of done to get banned from making purchases or connect to the online launcher to play the game
Hey 5up3rm4n01 the only one who can discuss an account is the account owner. I know it may not be what you want to hear but we take account security seriously and as such, if you are not the account owner, then we cannot help you in anything related to their account.
When it comes to issues and concerns around bans, we on the forums are not in a position to assist, as we cannot discuss your account with you or verify account ownership.
What we can do is direct you to the best place to get support, which is here
I know your friend has already appealed but the best thing they can do is gather as much additional info and file another appeal with the team.
Darko
