Forum Discussion

mattybara96's avatar
2 years ago

We could not activate fc 24 on this computer

Hi, from yesterday i got this error:

We could not activate fc 24 on this computer

How can i resolve it? I tried everything

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @mattybara96,

    Can you please try the following steps:

    1. Close/Exit the EA app.

    2. Open Windows File Explorer and copy/paste* this 'url' into the address bar: C:\ProgramData\Electronic Arts\EA Services\License.

      1. *If you can't copy/paste this 'url', you can enable the "View hidden files and folders in Windows" option via these steps and navigate to the folder manually.
    3. In the "License" folder, where you should be if you've followed the above-shared stepsdelete all files that you can see*.

      1. *If you can't see any, please enable the "View hidden files and folders in Windows" option via these steps.
    4. Open the EA app again and perform an App Recovery (clear cache).

    5. Try to launch the game again, the game should now work.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,111 PostsLatest Activity: 2 hours ago