Forum Discussion
1 Reply
- EA_cuervo2 years ago
Community Manager
Hey @mattybara96,
Can you please try the following steps:
- Close/Exit the EA app.
- Open Windows File Explorer and copy/paste* this 'url' into the address bar: C:\ProgramData\Electronic Arts\EA Services\License.
- *If you can't copy/paste this 'url', you can enable the "View hidden files and folders in Windows" option via these steps and navigate to the folder manually.
- In the "License" folder, where you should be if you've followed the above-shared steps, delete all files that you can see*.
- *If you can't see any, please enable the "View hidden files and folders in Windows" option via these steps.
- Open the EA app again and perform an App Recovery (clear cache).
- Try to launch the game again, the game should now work.
- Close/Exit the EA app.
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