Forum Discussion
EA_Solaire
Community Manager
2 years agoHello @d3athbybl0nd13,
Please run through the following steps to help clear this error up and get your expansion installed:
- Open task manager, locate EA Background Service, and end task
- Clear the cache for the EA app
- Run the EA app as an administrator
- Check for any background applications blocking the EA App
- Try lowering your User Access Control Settings:
- Close the EA app
- Click the Windows button and type "UAC" in the search field
- In the User Access Control window, click and hold the slide bar —slide it to the lowest setting available
- Click Okay the bottom of the window
- Open the EA app client and try starting the download again
If you still have issues once you've tried this, be sure to let me know!
2 years ago
@EA_Solaire I tried doing this and it still didn't work : C