Community Manager
Hi,
yesterday I got a window pop-up in Origin to migrate to EA App. After that The Sims 4 does not load and stuck at loading screen. I run my games from external HDD through Thunderbolt 4 which is worked always fine in Origin!
I found out that after uninstallation of whole TS4 and packs and downloading it again, I can download and install base game to external HDD and it's working but when I try to download expansions, error message occurs in EA App.
Thank you for fixing this!
Ok, I had the same problem too. The problem is EA App not having Full Disk Access in System Settings > Privacy & Security. Enable it, quit and reopen EA App and you will be able to download all your DLC 🙂
sims 4 and sims 3. OK back please free of charge because me and my dad are upset you guys are doing this to us we want theme back and the others are free of charge too please
I've done this and am still having trouble. Can't even download the base game.
Hello! I have been having a lot of trouble with the sims since I had to switch from Origin to the EA app. So before I was playing the Sims 4 on an external drive (Seagate Backup Plus 500GB) with the few packs I had, and had no problem. The game and the folder with the packs were installed on my hard drive. At one point I uninstalled the game and then downloaded it again (I think I had an issue with mods or something, I cannot remember the exact reason) and the packs couldn't download on my drive. Now I switched to the EA app and bought more packs because of the nice deals, and once again I can download the base game on my hard drive, but I cannot download the packs. Whenever I try I get a message that an unknown error has occurred. I have tried to clear the cache and other things that EA recommends. I have another hard drive and have tried to download them on it and it still doesn't work and I simply do not have the space to install everything on my computer. Any advice and help will be appreciated.
That seemed to fix it!! They are downloading! I hope everything runs smoothly. Thank you sooo much @Bluebellflora you are a life saver!
