Community Manager
Hi,
yesterday I got a window pop-up in Origin to migrate to EA App. After that The Sims 4 does not load and stuck at loading screen. I run my games from external HDD through Thunderbolt 4 which is worked always fine in Origin!
I found out that after uninstallation of whole TS4 and packs and downloading it again, I can download and install base game to external HDD and it's working but when I try to download expansions, error message occurs in EA App.
Thank you for fixing this!
Hello! I have been having a lot of trouble with the sims since I had to switch from Origin to the EA app. So before I was playing the Sims 4 on an external drive (Seagate Backup Plus 500GB) with the few packs I had, and had no problem. The game and the folder with the packs were installed on my hard drive. At one point I uninstalled the game and then downloaded it again (I think I had an issue with mods or something, I cannot remember the exact reason) and the packs couldn't download on my drive. Now I switched to the EA app and bought more packs because of the nice deals, and once again I can download the base game on my hard drive, but I cannot download the packs. Whenever I try I get a message that an unknown error has occurred. I have tried to clear the cache and other things that EA recommends. I have another hard drive and have tried to download them on it and it still doesn't work and I simply do not have the space to install everything on my computer. Any advice and help will be appreciated.
That seemed to fix it!! They are downloading! I hope everything runs smoothly. Thank you sooo much @Bluebellflora you are a life saver!
I am downloading sims 4 from EA app for the first time, no sims 4 files on my Mac before now, and I already gave full disc access. It keeps saying installation error. How should I proceed?
