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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[WORKAROUND] "An unknown error occurred" while downloading DLC on EA app for Mac

Hey everyone, We're aware of a problem with the EA app for Mac, which results in the 'Something went wrong. An unknown error occurred' error when trying to download and install Sim...
mac
technical issues
therrienc's avatar
therrienc
Rising Newcomer
2 years ago

I am having issues trying to get the EA App to work on my MAC. I was forced to download it today and I keep getting errors when it comes to downloading the game. I can't do it on the hard drive or the external hard drive I used with the origin app. I have deleted all of my games and tried to start fresh, I have deleted and redownloaded the app, I have cleared the cache and nothing is working to get my game to start. (I have also tried just downloading base game and nothing)

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @therrienc,

    Could you please try the workaround posted here and let us know how it goes?

    Thanks!

    • therrienc's avatar
      therrienc
      Rising Newcomer
      2 years ago

      That worked ! Thank you!! 

      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        2 years ago
        @therrienc, awesome, I'll merge the threads. 🙂

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