Forum Discussion

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[WORKAROUND] "An unknown error occurred" while downloading DLC on EA app for Mac

Hey everyone, We're aware of a problem with the EA app for Mac, which results in the 'Something went wrong. An unknown error occurred' error when trying to download and install Sim...
mac
technical issues
Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago

@RadimGamer 

Ok, I had the same problem too. The problem is EA App not having Full Disk Access in System Settings > Privacy & Security. Enable it, quit and reopen EA App and you will be able to download all your DLC 🙂

LeoMontgomery's avatar
LeoMontgomery
Rising Rookie
2 years ago

Im getting this error message and it does not solve anything giving EA app full disk access. The same problem persists. Have rebooted the whole system, tried 4 separate times to continue the download but no change. 
Please tell me there’s another solution to this.. ☹️☹️

  • LeoMontgomery's avatar
    LeoMontgomery
    Rising Rookie
    2 years ago
    @LeoMontgomery This was solved by adding "EABackgroundService" to have full disk access as well.

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