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Hi there Frecklesandcurls,
Please see the steps in the thread here for this specific error. If these steps don't clear this up, let us know!
- Frecklesandcurls8 months agoNew Novice
I have made sure my accounts are right with EA support, I check the antivirus it allows for all, I never played trial, and launch from the steam app. Did not clear up anything. I am now able to launch it from the EA app but I dont have 32 packs/kits it states its own it but not downloaded (in the sims 4 store) but on the ea app it says Managed by steam.
- Frecklesandcurls7 months agoNew Novice
Hello,
I tried all this. I don't have any antivirus pop up or blocker. I am signed into the correct ea account according to EA customer service. My steam and EA account is linked. I launch it from steam and it opens the EA app. And I have never played a trial. I have paid over a thousand of dollars buying the base game and all 34 packs.
Hopefully i can get access to this soon.
- Frecklesandcurls3 months agoNew Novice
I tried this and it still didnt work.
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