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Extorzaaa's avatar
Extorzaaa
Seasoned Newcomer
3 months ago

You don't have access (Madden 25 - Game Pass Ultimate)

Hi,

I've connected my Xbox account with GPU to my EA account. But I cannot download Madden NFL 25, it keeps saying that I don't own the game. But it should be included in the Game Pass.

bug
error code
installation

2 Replies

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  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Extorzaaa 

    Please make contact with an EA Game Advisor so we can check things on this side.
     
    Click the following link to get started:
     
    https://help.ea.com/help/faq/using-ea-help/
     
    Thanks.

  • Extorzaaa's avatar
    Extorzaaa
    Seasoned Newcomer
    3 months ago

    Contacted both EA support and Xbox support, but no progress.

    Seems like I won't be able to play the game.

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