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Extorzaaa's avatar
Extorzaaa
Seasoned Newcomer
11 months ago

You don't have access (Madden 25 - Game Pass Ultimate)

Hi,

I've connected my Xbox account with GPU to my EA account. But I cannot download Madden NFL 25, it keeps saying that I don't own the game. But it should be included in the Game Pass.

bug
error code
installation

2 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Extorzaaa 

    Please make contact with an EA Game Advisor so we can check things on this side.
     
    Click the following link to get started:
     
    https://help.ea.com/help/faq/using-ea-help/
     
    Thanks.

  • Extorzaaa's avatar
    Extorzaaa
    Seasoned Newcomer
    11 months ago

    Contacted both EA support and Xbox support, but no progress.

    Seems like I won't be able to play the game.

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