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Extorzaaa's avatar
Extorzaaa
Seasoned Newcomer
6 months ago

You don't have access (Madden 25 - Game Pass Ultimate)

Hi, I've connected my Xbox account with GPU to my EA account. But I cannot download Madden NFL 25, it keeps saying that I don't own the game. But it should be included in the Game Pass.
bug
error code
installation
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
6 months ago

Extorzaaa 

Please make contact with an EA Game Advisor so we can check things on this side.
 
Click the following link to get started:
 
https://help.ea.com/help/faq/using-ea-help/
 
Thanks.

  • Extorzaaa's avatar
    Extorzaaa
    Seasoned Newcomer
    6 months ago

    Contacted both EA support and Xbox support, but no progress.

    Seems like I won't be able to play the game.

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