Forum Discussion
EA_Darko
Community Manager
3 years agoHey @624p6gdcdi7o can you try downloading something like APEX Legends and then stop the download and try you other EA games again.
Darko
3 years ago
Stuck on preparing as well when I try to stop it it's stuck on canceling.
- EA_Darko3 years ago
Community Manager
Hey @624p6gdcdi7o can you ensure that any security software on your system isn't blocking the EA app or the game installs.
Darko
- 3 years ago
I only have windows defender security I turned it off but it didn't make any difference still same issue.
- EA_Darko3 years ago
Community Manager
Check your firewall also @624p6gdcdi7o to ensure that is not blocking anything.
Darko