Forum Discussion

xJamesAJ's avatar
xJamesAJ
Seasoned Newcomer
3 days ago

Subject: Urgent – Unauthorized EA Account Linked to My Steam

Hello,

An EA account that does not belong to me has been linked to my Steam account without my authorization. The email associated with that EA account is (th*****@calelectmail.ru), which is not mine and I have no access to it.

Because of this, I cannot play the EA games I purchased on Steam, and I cannot unlink the account since I don’t own or have access to it. I have already tried contacting support, but the issue remains unresolved.

I am requesting immediate assistance to remove this unauthorized EA account from my Steam and allow me to properly link my own EA account. I have spent significant money on both Steam and EA, and I need this security issue fixed as soon as possible.

Please help me resolve this.

Thank you,
JamesAJ

(CM: Thread moved from PT to EN. Please post in the language of the board per rule.)

3 Replies

  • xJamesAJ's avatar
    xJamesAJ
    Seasoned Newcomer
    3 days ago

    I would like to contact and talk to EA Support, but I only find FAQs and common questions. How can I actually reach the support team?

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Depending on the topic you select when filling out the form, you will get different options. Usually, if you select "Compromised EA Account" as the topic, you will be given the option to contact via chat or email. 

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!2,459 PostsLatest Activity: 18 minutes ago