Account cannot be found
Account cannot be found
You need to find your ID to unlink your Steam account.
But I keep sending it to the email I used before, but I still don't receive the code number.
So, I am unable to find my account or cancel my existing linked account.
Even when contacting the real-time support team, the website always resets, and when contacting an agent via email, support is unavailable or the initial website is taken.
Then, when you click Connect to a Live Advisor, the screen displays: "This issue isn't supported by advisors.
Check out our help resources below or visit the EA Forums to get help from the community."
"I posted the same thing before but didn't get a reply.
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rank
Community Manager
4 days ago
Hey SAM_KIM25,
Unfortuantely we can't help you find your account here on the forums, but if you reach out to our live support team they'll be able to take a look for you."
Please provide an email address where I can exchange solutions or a proper way to get real-time advice.
I can't afford to waste time finding and unlinking accounts.
I've wasted three weeks on this issue.