Account got banned without playing a single game
Hey everyone, I'm a bit confused and looking for help. I had another account that got banned, but I never even played a single game on it. All i did was download Star Wars Jedi, and when I opened it, it asked me to sign in to EA. So i created an EA account , linked it to my Xbox, and then ended up playing a different game. When I came back later to actually played Star Wars Jedi, I found out that the account got banned. I contacted customer support, but they just said I violated the user agreement without giving any specific reason. I honestly have no idea what I did wrong since I never even got to play the game. Has anyone else experienced something like this or know what might've triggered it?
Hello 887qpaerh4dg,
We cannot assist with bans directly here on EA Forums.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
How to appeal a ban LINK
