Account Hacked and Banned – No Response to My Appeal

Hey Soon2110​,

 It looks like you may have already done so just based on the attached screenshots, but please open another case if you've not heard back in more than a week. It definitely shouldn't be taking this long to just get a response.

If you haven't already, I'd suggest making a new case rather than resuming the old one, but getting in touch with support so they can get an update on that situation will be the best bet from here.