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Seasoned Newcomer

2 days ago

Account Recovered from Hacker, UI Prevents Submitting ToS Appeal

Hi everyone / EA Community Managers, I am desperately hoping a Community Manager can help escalate my case to the Terms of Service (ToS) team, as standard Live Chat support has hit a complete dead e...

advice

ea help

StrategicCulture

Seasoned Newcomer

2 days ago

Attaching the screenshots as well.

Pic2 - Site I was referred to after clicking on "submit" in Pic.1 (no option to escalate/email)

cc: EA_Lanna , Legaczy_SnM

[CM edit - Attachment containing Steam ID removed for account security]

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