Forum Discussion

kendallindigo's avatar
5 hours ago

Account Unlink Needed

I have accidentally linked my xbox account to the wrong account and cannot unlink it. If possible, I need a manual unlink so that I can properly link the account data. I can provide all login information and the emails associated with the accounts if contacted. I just don't want to put my own info out on a forum. 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    Hey kendallindigo​,

    Thanks for not providing any account details here! We aren't able to make changes to accounts via the forums for precisely that reason.

    If you're unable to re-link a particular account due to that linking cooldown, it would be best to contact support directly to see what options are available. If the wrong account was linked they'll be best equipped to take a look at whether it's possible to get that changed before the cooldown expires. 

    Selecting the Contact us option at the bottom of the linking article or using the above link should let you start a case so they can check into this with you.

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