Awful customer service
Was told it would be better to put this here so, here's a copy and paste of my previous discussion.
A while ago I tried to unlink my playstation account from a previous EA account that I no longer have access to and can not get access to due to Microsoft not recovering previous email address.
The customer service team kept asking for banking details and purchases when I never made any at all with said previous account which of course means they never unlinked said playstation account. Every other detail I gave them as they stated was correct. So because of that, I can no longer access anything EA online services.
Bit of a terrible customer service in my opinion, I fail to understand why they can't just unlink one simple thing without needed bank details and such even when none were ever provided.
Sorry for the rant but even if some simple ea employee could find a solution, would be grand however, I'm not going to hold my breath.
Anyone else have bad service from them?
