Forum Discussion
EA_Mako
Community Manager
14 days agoHey Rotodos,
Sorry to hear someone else may have gotten into your account if that's not a familiar email. If you haven't already, please be sure to go through as many of these security steps as possible to make sure your account and system are full in your control.
After that you'll need to get in touch with our support team to help recover the account itself. As they'll need to discuss private account details, that is not something we can assist with here on the forums.
Once you've gone through the steps linked above, you can use the Contact us option at the bottom of the page that will get you in touch with the support team so they can help with the account recovery.