Blocked and Ignore

Hello, my account associated with the email address [edit: email address removed] for the game *Star Wars Battlefront II* was banned on September 14th. I submitted an appeal, but I only received automated bot responses several times, with no actual resolution to the issue. I have been playing the game for over 5 years, and I have always played fairly. I requested a summary of the ban from the Terms of Service (TOS) team, and there was not a single indication of cheating or suspicious activity. Please look into this appeal!