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SPFIFA_YT's avatar
SPFIFA_YT
Newcomer
2 days ago

Bought FC points in wrong account which doesn’t have FC27. What to do

So I bought 129£ FC points 22,200, in the account which doesn’t have FC27, obviously it was accidentally as I thought I was logged in the account which had FC27. It was through EA companion Web App

what should I do? Could EA give me refund please. It’s huge amount. 

advice
discussion
ea help

1 Reply

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there,

    I’m sorry to hear that you accidentally purchased FC Points on the wrong EA Account, especially given the amount involved.

    Unfortunately, the Forums team doesn’t have access to account or purchase details. Please use the Contact Us button at the bottom of the EA Help page to contact our Support team. Thanks.

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