Bought the phantom edition digital on ea and just getting the standard

Question

I got the Battlefield 6 phantom edition digital on ea from best buy. I redeemed the code for battlefield 6 phantom edition,but Im only getting the standard battlefield 6 and when i look at the phantom upgrade it says i can buy it for 27bucks- i already bought it,why is it not free to download?I can give screenshot of the best buy receipt showing it.

elliotlh · Answer

Hi solbrite,
Have you checked if Phantom Edition packs are installed. I'm not sure what platform you're on, but on my Xbox, the standard edition artwork is shown, but the Phantom pack shows as not needing to be installed (I've got the items on my account).&nbsp;
If I view the Phantom Edition in the store, it also appears as being available for purchase, so I'm wondering if it's similar.

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Bought the phantom edition digital on ea and just getting the standard

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