I got the Battlefield 6 phantom edition digital on ea from best buy. I redeemed the code for battlefield 6 phantom edition,but Im only getting the standard battlefield 6 and when i look at the phantom upgrade it says i can buy it for 27bucks- i already bought it,why is it not free to download?I can give screenshot of the best buy receipt showing it.
I still only have the standard version. It has been two days. I also paid to have my gamertag changed 2 weeks ago, and it never changed. I googled what my options were, nothings seems to fit.
May I have some help please? Thank you.
Hi solbrite,
Have you checked if Phantom Edition packs are installed. I'm not sure what platform you're on, but on my Xbox, the standard edition artwork is shown, but the Phantom pack shows as not needing to be installed (I've got the items on my account).
If I view the Phantom Edition in the store, it also appears as being available for purchase, so I'm wondering if it's similar.
No, I haven't contacted XBOX directly yet. Im pretty sure I need to get into my Microsoft account for that and I tried many times in the past and I am unable to (forgot password, and I have a new phone number and email now). Can I contact Xbox directly without having to get into my Microsoft account ?
Thanks for the help.
