Forum Discussion

Rising Novice

5 months ago

Can’t Log In: Password Reset Fails and Credentials Marked Expired

I have tried starting the beta and I am told my credentials are expired. How? I follow the prompts to be send to an error 404 page. I reset my new password and this does not do anything. How can I...

EA_David

Community Admin

5 months ago

Hi, I just tested the flow here and it should work ok, hopefully that gets you in on the appropriate account: https://help.ea.com/en/articles/ea-account/reset-expired-password/

I do want to clarify that the Open Beta hasn't started yet, but we're coming up to the early access period, you can find details of eligibility/timing here: https://www.ea.com/en/games/battlefield/battlefield-6/news/lock-and-load-for-the-open-beta

Hopefully this helps and you 'll be in soon.

9df269b6d609f74a

Rising Novice

5 months ago

If this problem is not resolved by next weekend I will cancel my pre order of BF6. If this is the only way I can get this sorted out via a forum I find ridiculous. Come on EA., get your **bleep** together. 😡

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