Forum Discussion

lemmyade's avatar
lemmyade
Seasoned Newcomer
5 months ago

can’t unlink xbox

hello, i wish to unlink my xbox account from an ea account i no longer use, don’t have access to the email, but in order to unlink it it asks for verification code from said email. is there anyway i can get my xbox account linked to the correct ea account? thanks all

3 Replies

  • lemmyade's avatar
    lemmyade
    Seasoned Newcomer
    5 months ago

    i tried to use ea support they said they couldn't help me because i didn't have any information regarding an email that isn't mine

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Account security is very important. There are a couple of different ways to verify the account ownership. If you were unable to verify the account, then unfortunately, the team cannot make any changes to it. 

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