Forum Discussion

Newcomer

3 months ago

Solved

Can't access account

SOMEONE PLEASE HELP ME ive spoken to so many people in EA and they sent the same automatic response everytime because ive not got enough security details. I just want my gift card added to my account...

account info

ElliotLH
3 months ago
Hi GES-09,

I'm really sorry, but if EA Help can't verify that you're the account owner, they won't be able to make any changes as it's part of their security policy.

Unfortunately, all I can really suggest is to gather as much information as possible and try again.

ElliotLH

Hero+

3 months ago

Hi GES-09,

I'm really sorry, but if EA Help can't verify that you're the account owner, they won't be able to make any changes as it's part of their security policy.

Unfortunately, all I can really suggest is to gather as much information as possible and try again.