Can't link accounts
I am trying to link my EA account to my Xbox account. In the Xbox app, on the linked accounts screen it reads "Manage" next to the EA account, which I understand to mean it is already linked to an EA...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerHi there,
I'm sorry to hear you're having problems linking your accounts. As the account you want to use is currently disabled, you will need to contact EA Help for assistance reactivating the account. Please see below for instructions on how to contact EA Help via chat:
How to get help with your EA Account
How to chat with EA Help
- Log in to your EA Account.
- Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
- Select Chat with us or Start chat.
- Fill in the contact form with your:
- first name
- last name
- platform
- subject (a short description of your issue)
- attachments (e.g. screenshots, documents, links).
- Select Send.
- A chat window will open when you’re transferred to an advisor.
After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.
