Can't link EA Account, Can't create support ticket...

I'm really get frustrated. I'm a dad so I don't have much time to play. It's been years since I've had time. I signed up for XBox Game Pass Cloud and tried to play Battlefield and I'm met with this error.

"Your accounts can’t be linked because your Xbox account RedPandaDev already linked to your EA Account for 1b*****@disabled.ea.com. An EA Account can only be linked to one Xbox account in its lifetime."

...

First off, that's an EA domain so I don't know how I'm even supposed to rectify this. I have two EA accounts, both work. Neither is banned, or disabled. I verified both. Secondly, the support DOES NOT WORK.

It is literally impossible to create a case. You enter your issue. You press Submit. It takes you to a page summarizing your draft case. You press "Email Support" and are immediately thrown back to the home page. No notifications, notices, you check Cases and nothing is there. I've tried every browser, including incognito. It doesn't work.

Someone please create a case for me and let me play.