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ndunning1's avatar
ndunning1
Newcomer
22 hours ago

Can't unlink EA account from hacked Steam

My steam account was hacked and the person has linked their EA account to my steam. I now have access back to my steam account but can't remove their EA account and so can't play any games. 

 

What to do! Please help. 

2 Replies

  • I have tried that but got stuck in endless loops as it seems it is only an ai chatbot. Is there no real person I can talk to?

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    20 hours ago

    Hey ndunning1​, glad to hear that you got your account back and sorry to see that you are having issues with the linked account.

    To start with, I would recommend resecuring your account by following the steps here.

    This will ensure that you and only you have access to your account. No harm updating your email account security also.

    I would suggest speaking with our live support team, they will be able to review your account with you and see what the best course of action is.

    Due to security and privacy issues, we on the forums would not be able to assist further with anything account-related.

    Let me know how you get on.

    Darko

     

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